Paragon puts IP power into data networks

Paragon designs and builds IP-powered, enterprise-grade data networks. Our team of IP/IT Experts ensures that those networks are secure and un-breachable, and creates data infrastructures that meet your organization’s specific goals and budgetary requirements – all based on a tested process that ensures successful, secure outcomes.

Paragon’s Service Level Agreements protect your systems – and budget

Paragon stands behind your data network all the way – night and day – from initial assessment, to design and development, to maintenance and trouble-shooting. As an extra security blanket, we offer numerous pre-made Service Level Agreements; we also have the ability to customize one to suit your needs.

Examples of two of our most popular SLA configurations are:

·         SLA (4hr response + 99% uptime guarantee) + Parts Warranty

·         SLA (2hr response + 99.99% uptime guarantee) + Comprehensive Warranty

Plans have the ability to provide priority service up to and including 24/7/365 technical support. The Comprehensive Warranty plan augments the manufacturer warranties and covers products no longer under warranty. In both cases, service, parts replacement and warranties require only one call to Paragon to initiate the priority service and warranty processes.

Contact us today and we’ll take your data services to the next level.